Contact Us

Please feel free to contact us with any questions, comments, or special requests you may have.


Thank you for visiting our site.
Orders can be placed for the items we have listed.
At this time, we only offer shipping within the 48 continental states. Sorry, no orders to Alaska, Hawaii, Puerto Rico, APO/FPO Boxes, or any International orders outside the US.
If you have any questions, please email us first at the email address above.
Thanks again for visiting our website.

Return Policy

You must contact us before sending any items back. If there was a problem during the shipping to you of your original order, please contact us so we can help in resolving the issue. Refunds will only be issued for products returned within 30 days after the purchase date. (No refunds on shipping and handling charges). Any returned products must be unopened and in perfect condition. You (the consumer) are responsible for any return shipping and handling costs.

If the product has been opened and/or used, a 20% restocking fee will apply. If an item is returned or exchanged, you (the consumer) are responsible for the return shipping and handling charges. No refunds will be issued for partial cases.

Once a product has been assembled or installed, no refunds or exchanges are permitted . If there is an issue with any machine when you first receive it, we will work with you to correct the issue. Once a machine has been used, if any issues arise, it is a "warrantee" issue with you and the manufacturer. We can help with any initial contact involving you and the manufacturer, but all warrantee issues are between you and the manufacturer.

NO RETURNS on Popcorn, Seasonings, Syrups or any other Food / Perishable items.
Perishables and "food" items are non-refundable. Due to Health Standards no food or any other perishables will be accepted as a return or exchange. Any perishables returned to WhatsPoppinUp will be discarded immediately upon delivery and no refunds will be given. “Taste” is subjective, so no refunds will be issued due to taste preference. Any used food-related products (i.e. popcorn poppers, butter dispensers, scoops, etc) are non-refundable.

Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted directly to the credit card processing company. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. We at MakeitScrappin do not receive or store credit card information.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.